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Hop-on Hop-off Boat + Heineken Experience
Amsterdam is a city that should be seen from the water, and a city filled with lots of fun attractions that should be visited. With this combi ticket you can see and explore the city on its iconic canals and visit the Heineken Experience.
The City Sightseeing Amsterdam boat shows you the UNESCO World Heritage listed canals of Amsterdam, with stops at some of the must-visit locations in the city. Over the course of 24 hours you can hop-on and off as you please to create your own Amsterdam itinerary. On board the boat you can listen to an audio guide to learn more about the city and the canals, and you'll have access to free WiFi so you can share your experience with friends and family and track your location in the city in our app.
The Heineken Experience is not like other breweries you can visit around the world. Though it is no longer in operation, it shows you how a small Dutch brewery took over the world and became one of the biggest beer producers on Earth. The tour through the Heineken Experience is both informative and hands-on, and includes 2 free beers, making it delicious as well!
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Multiple stops along the canals
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Take a tour of an historic beer brewery
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Enjoy two free Heineken beers or soft drinks
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Free tickets to Gassan Diamonds
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Multiple stops along the canals
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Take a tour of an historic beer brewery
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Enjoy two free Heineken beers or soft drinks
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Free tickets to Gassan Diamonds
Boat route
Boat route
Stadhouderskade 78
1072 AE Amsterdam
Stadhouderskade 78
1072 AE Amsterdam
In comparison to a regular Amsterdam canal cruise, the Hop-On Hop-Off Boat has a longer route that covers more areas of the city, making it perfect for getting you where you want to go. The Hop-On Hop-Off Boat in Amsterdam is not only a guided Amsterdam canal cruise, it’s also a fantastic way to get around without having to walk everywhere or rely on public transport. And if you see something that you want to visit, you can just hop off, check it out, and catch the next boat to continue your boat tour!
The Hop-On Hop-Off boats in Amsterdam are equipped with panoramic windows which provide an unparalleled view of the surroundings. You can sit back and enjoy the sights as you travel past the iconic bridges, magnificent 17th-century houses, old churches, and museums. The Hop-On Hop-Off Boat Tour in Amsterdam is the perfect combination of an Amsterdam cruise and a fun means of transportation!
In comparison to a regular Amsterdam canal cruise, the Hop-On Hop-Off Boat has a longer route that covers more areas of the city, making it perfect for getting you where you want to go. The Hop-On Hop-Off Boat in Amsterdam is not only a guided Amsterdam canal cruise, it’s also a fantastic way to get around without having to walk everywhere or rely on public transport. And if you see something that you want to visit, you can just hop off, check it out, and catch the next boat to continue your boat tour!
The Hop-On Hop-Off boats in Amsterdam are equipped with panoramic windows which provide an unparalleled view of the surroundings. You can sit back and enjoy the sights as you travel past the iconic bridges, magnificent 17th-century houses, old churches, and museums. The Hop-On Hop-Off Boat Tour in Amsterdam is the perfect combination of an Amsterdam cruise and a fun means of transportation!
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ChildrenThe minimum age is 18 due to the Legal Purchase and/or Drinking Age
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DepartureBoat departs approximately every 30-45 minutes
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Operating hoursFirst boat departs stop 1 at 9.30, last boat departs stop 1 at 17.45
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Opening hoursSunday - Thursday: 10.30 - 19.30
Friday - Saturday: 10.30 - 21.00 -
Ticket informationTicket is directly available on smartphones
Tickets can be rescheduled up to 48 hours in advance, tickets cannot be cancelled -
Free WiFi available
Free audio-guide available -
Download the free City Sightseeing Amsterdam app
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ChildrenThe minimum age is 18 due to the Legal Purchase and/or Drinking Age
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DepartureBoat departs approximately every 30-45 minutes
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Operating hoursFirst boat departs stop 1 at 9.30, last boat departs stop 1 at 17.45
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Opening hoursSunday - Thursday: 10.30 - 19.30
Friday - Saturday: 10.30 - 21.00 -
Ticket informationTicket is directly available on smartphones
Tickets can be rescheduled up to 48 hours in advance, tickets cannot be cancelled -
Free WiFi available
Free audio-guide available
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Download the free City Sightseeing Amsterdam app
- Audio guide available on the boat in English, Dutch, German, French, Spanish, Italian, Portuguese, Catalan, Turkish, Polish, Russian, Thai, Indonesian, Korean, Japanese, Chinese, Arabic and Hebrew
- All tours at the Heineken Experience are in English, but audio-tours are available in Dutch, German, French, Italian, Spanish and Portuguese. Note: these audio-tours cover only the informative part of the Heineken® tour
- Free earphones available on the boat which you can keep and reuse when you hop-on again
- Free city map available onboard the boat
- Free visit to Gassan Diamonds
- Large groups (10+ people) may not all be able to hop on the same boat at the same time due to the number of available seats
- No pets allowed, only service dogs
- Audio guide available on the boat in English, Dutch, German, French, Spanish, Italian, Portuguese, Catalan, Turkish, Polish, Russian, Thai, Indonesian, Korean, Japanese, Chinese, Arabic and Hebrew
- All tours at the Heineken Experience are in English, but audio-tours are available in Dutch, German, French, Italian, Spanish and Portuguese. Note: these audio-tours cover only the informative part of the Heineken® tour
- Free earphones available on the boat which you can keep and reuse when you hop-on again
- Free city map available onboard the boat
- Free visit to Gassan Diamonds
- Large groups (10+ people) may not all be able to hop on the same boat at the same time due to the number of available seats
- No pets allowed, only service dogs
The Heineken Experience is definitely a touristy activity, but we had a blast! It’s a completely high-tech, interactive experience that’s fun and unique, though there are certainly more intimate brewery or distillery tours out there. The Pros: First and foremost, the staff is fantastic—friendly, funny, and genuinely happy to be there. They were more than willing to answer questions and made the experience enjoyable. The interactive displays and high-tech features were impressive and added an extra layer of fun. The beer itself was good, though the free drink options were very limited (alcoholic or nonalcoholic). The Cons: It can feel very overcrowded, especially during peak times. Locker space is limited, and they stopped accepting coats around 5 PM, which was inconvenient. We also did the rooftop experience, but since it was raining, we couldn’t sit or hang out outside, and the one drink included felt a bit underwhelming for the extra cost. Overall, I’m glad I did it as it was a fun and different kind of tour, but I probably wouldn’t do it again or recommend it to someone with limited time in Amsterdam. It’s worth trying if you’re looking for something lighthearted and entertaining, but it’s not a must-see.
Probably one of the coolest things you can do in Amsterdam. Wonderful staff, great tour/experience. Couldn’t recommend it more !!
It was a fantastic experience! From the moment you walked through the door people were friendly. You get what you want out of it and if you pay attention you can win prizes!
Great day at the Heineken tour. Greeted by friendly welcoming staff. All very helpful. The tour was really good, lots to see and learn about the history. Interactive/fun things to do. The bar at the end is great, lively with great music. We paid extra and went to the rooftop bar, great view and extra beers to try.
Guys don't miss this attraction!! Is very interesting and super super crazy! You can also make a tasting beer with them, learning a lot knowledge regarding this beer. you can play different games, take pictures , strange photo and even relax after tasting. Very curious and charming place to visit.
The best tour I did in Amsterdam! The staff were great and made learning the story of Heineken fun and interactive. The bar at the end of the tour was fantastic and a great place to hang out afterwards. You can even have a go at pouring your own Heineken from the tap.
You have not been to the Netherlands if you have not tried the Heineken experience – that's what I've been told, and because me and my girlfriend are beer lovers, I really liked the experience. It's definitely one of a kind.
The history of the brewing of this brand in the historic building was so interesting. The beer at the end was delicious! We also took the canal cruise and it was fascinating.
We had a blast at Heineken on a rainy Monday. Plenty of information, and lots of interesting bits of history. Highlights really were the sheer amount of beer available however! We bought the package with 2 beers on the tour, and 1 on the rooftop, however we ended up with quite a few more beers than that, by learning how to pour our own, winning extra beer by saying 'proost' the loudest etc. It was really fun and interactive.
This is probably one of my favourite attractions in Amsterdam. We both had a lot of fun during our time here, and thought it was very well valued for money. You get a small taster heineken in the middle of the tour, and then you get two drinks in a bar at the end of the tour. However, we had paid extra for the rooftop bar too, which includes another drink. The atmosphere at both the bar at the end of the tour and the rooftop bar were fantastic. The way the tour was self-guided helped a lot with the flow, as you are able to hang back and take everything in without being too rushed. It was very interesting learning about the history of heineken and also looking around the old brewery. The ‘ride’ was a silly but fun touch to the experience too. Every staff member we encountered was brilliant and so friendly. Top notch customer service. If you’re wondering for something to do in Amsterdam, and you like beer, then this is definitely a must-do!
We did hear lots of mix review on the Heineken Experience and desided to try it. We did not regret, it was a nice tour where we can see and learn al from the History and how it was made from the start to precent day. Give it a try.
When we got there we waited about 5 mins to put our coats and jumpers away. We queued about 10 mins to start our tour of the Heineken Museum. After we queued we got 2 free drink tokens too! When we started the tour we were shown how they first stared making bottles and how little they were making. Myself found it very interesting and you find how they become a international beer company. After that we walked upstairs into this bog box with around 30 people where we became bottles and we saw how the bottles were made and cleaned in a bottle POV. You move on into a tasting drink of where the beer is no more then 28 days fresh. After having aa refreshment you walk into a little room all about Verstapen, Football pitch bench, PS4 if your with your pals, photo booths, real life F1 lights and a bath where you can claim your 2 free drinks.
A short walk from the Rijksmuseum, I didn't have a booked ticket however no problems getting a ticket from a machine, there are free luggage lockers in the reception area. I enjoyed the tour, the scale of the current beer production is staggering. Lots of information, electronic visual displays and flashing lights . The culmination is of course tasting the beer , you leave through the gift shop all things Heineken on sale. An interesting way to spend an hour at such an iconic spot.
It was a very enjoyable experience, and we enjoyed learning about the history, it was great to learn about the process of making it too. All the staff we engaged with right from walking through the door into the building were great! I definitely think this is a must do for anyone coming to Amsterdam! It would have been better if there were actual guides with audios for non English speakers, the staff there were excellent and engaging and they could have been better utilised!
Had a very fun time at this tour of the brewery and the rooftop was a bonus with an extra *special* drink and amazing views of the city. The staff were all light hearted and fun. Would highly recommend if you are a beer fan
Did the Heineken Experience Tour & Canal Cruise—such a great time! Highly recommend doing this tour because you get to learn about the history of Heineken while sampling some beer and you get a boat cruise to view the city! There’s a gift store too if you want to bring souvenirs!
Went to the Heineken Experience at the weekend and had a lot of fun! As someone who doesn’t like Heineken I found the tour very interesting and well worth the money. You get to see the process of how it is made and also marketing etc. 3 drinks included (and a little 4th glass as part of the tour)
The Heineken Experience was a memorable journey through the brand’s history and brewing process. It was fascinating to see the evolution of Heineken and learn about the meticulous brewing techniques. The interactive elements were a highlight, allowing us to engage not only with the Heineken brand but also with other visitors, creating a lively, social atmosphere. Touring the factory and experiencing the brand’s legacy firsthand gave a deeper appreciation of Heineken’s craft and impact. Highly recommended for beer enthusiasts and curious travelers alike!
Ok, so it’s popular and very corporate branded but it’s Heineken and a big global brand. We went at about 2pm and the tour is quite ok, a nice vibe as you walk round and a good sense of what used to go on inside the factory. The guides were good, if a little OTT but in a good way. Some good photo opportunities and two drinks included. We did the rooftop option as well and whilst you’re above most of Amsterdam you’re not high enough to see over the rooftops but still worth the option as you got another drink and also some good photo options. I kinda liked it!
We are not big fans of Heineken Beer in the US...but when in Amsterdam, it is worth a visit to the brewery. We bought tickets at the door since we were not sure of timing. No problem. We were there about 2:00 on a Friday afternoon. The tour is fun and we learned a lot. At the end we had tokens for beer. I wish that the rooftop had been open. It was closed for remodel-and opened the day after we visited. The room to drink beer was absolutely packed. Having the rooftop open would have spread out that crowd a bit. The beer tasted good, and other than the room for drinks being packed-we enjoyed our time here.
The Heineken Experience in Amsterdam is a fantastic blend of history, brewing expertise, and immersive fun. From the moment you step in, you’re greeted by the story of one of the world’s most iconic beers. The interactive exhibits are engaging, and the brewing process is explained in an easy-to-understand way, even for those who aren’t beer experts. The tasting sessions are a highlight, offering fresh Heineken in a great atmosphere. The staff is friendly, and the whole experience feels well thought out.
I can see why it is called a Experience, as opposed to a Brewery Tour. From the moment we entered the building, all the staff who were mostly young and enthusiastic, were happy to help/answer questions during the first part of the tour. This was for me the interesting part, as it dealt with the history and brewing of Heineken.The rest was more about their sponsorship/advertising and interactive exhibits. At the end, there is a sufficiently good basement bar(apart from the rather sticky floor, we were there late afternooon) to use your two free tokens on a small Heineken 5%,4% 0% or soft drink. You are unable to purchase additional drinks, on top of your tokens, thankfully some American tourists, were more than happy to pass on their unused tokens. We purchased the extra roof top bar package,a extra drink plus admission to the bar.It was a fine day,the views over Amsterdam(there was some building work going on up there) with a beer in hand was a pleasant end to our experience.
The tour starts off by learning about the early beginnings and then you’re guided through the process of brewing from start to finish. In that itself it’s educational and fun and you try the beer en route. If you’ve done the Guinness experience there are many similarities which is a very good thing.
We had a fantastic short visit to the Heineken Beer Museum in Amsterdam, we were looked after two lovely staff members Lana and Mark. They were warmth and enthusiastic truly enhanced our experience. They were knowledgeable, friendly, and went above and beyond to ensure we enjoyed our time there. From sharing fun facts about the brewing process to making sure we had everything we needed, they made us feel welcome and engaged. It’s clear they love what they do, and their passion is infectious! I highly recommend visiting this museum, not just for the great beer but also for the amazing hospitality. Thank you for a memorable visit your are a truly professional employees!! Steve and Annie Burns England
I knew the popular beer Heineken factory located in Amsterdam just thought of visiting this place since we are here on vacation. This tour gave us many information about beer making and their history in this business. It is professionally made and the facilities are very good, must visit if you are a beer lover and like to see such attractions
Such a great experience! It was interactive, interesting, and worth checking out. They also offer a tasting at the end. Very cool to experience while in Amsterdam. Fun activity even if you dont drink beer.
I have been there once with my partner and once again with some friends with few years difference and had fun both times. You can see how Heineken has changed through time, how the beer is made, you can have fun in the different rooms and you get 3 beers at the end of the experience. They also have a rooftop but it’s not opened all the time, second time we went it was under renovation, but the whole tour was still good. Price is also affordable. You can make your personalised bottled beer with your name and date on it and take it with yourself as a memory 😊 Would like to visit again
The Heineken Experience was a great tour we really enjoyed it it's a self guided tour but there are sections were there are staff member telling you about the brewing and ingredients which is a great touch much preferred this to just being left to walk around on your own, you get to taste the Heineken too which was great I would highly recommend this tour. You got 2/3 drinks on this tour.
The Heineken museum was a fun and interactive tour that offered great insights into the brewing process and brand history. There are engaging exhibits and delicious tastings. It is a must-visit for anyone who loves a good beer. We even sent postcards to our family in the UK, which was a very nice personal touch. We say Proost - cheers!
Reasonably priced fab experience. Definitely not for drivers. Great tour at your own speed. Sample beer 1/2 way round. At the end of the tour you can exchange your chips provided at the beginning ice the tour for two glasses of Heineken they do have 0 alcohol too. Fab shop at the end with no pressure to purchase. Highly recommend. Best experience we have visited in the last week
We were only able to find 10am VIP tickets but were glad we did. Bobby provided a fantastic guided (VIP) tour so we had the main areas to ourselves. Had a fun tasting session in Freddy’s Bar. We met some lovely people in our group of 10 which made for a fun and sociable ending in the bar downstairs. Highly recommend!
Visited about 3 years ago and has been upgraded to entertain younger adults who enjoy beer. Was a shame the horses were no longer there. Wouldnt say I enjoyed the ‘new’ experience, the history was interesting, dont think I would visit again.
A fun brand experience! A nice way to spend an afternoon discovering where it all began. A short history of the Heineken brand follows a quick tour of the brewery itself topping it off with an exhilarating brand immersion and a social at the brewery's own bar where you can sample both the original Heineken beer and the new 0.0% alcohol beer (you almost can't tell the difference). Make sure to get your customised beer bottle and merchandise on the way out!
Story was presented in an inactive and interesting format to keep everyone interested. Had some fun souvenir photo/videos you can do for a laugh. Two beers in the bar at the end. Very busy, noise and sticky floor, but great for people watching. A great experience we thoroughly enjoyed.
Might be a tourist trap but it is a good one. It was a really fun experience and well worth a visit. Great beer and the beer based drinks was really good as well.
My husband and I recently visited Amsterdam and felt it would rude not to visit the Heineken experience, and we also decided to do it properly and treat ourselves to the VIP tickets. I'm so glad we did. The staff on arrival were welcoming and friendly, and explained what we needed to do and where to go. We were a little early so they let us go up to the rooftop bar for a look at the view, sadly it was raining but the brief view we did see was worth it. Back downstairs our VIP guide Suzanne was fantastic. She was engaging, warm, funny and very knowledgable. The tour around the site was very interesting, and in a small group (12 of us) was perfectly paced. I learned a lot, and we had plenty of photo opportunities and chances to ask questions. The best bit was the beer tasting in one of the secret bars. We were given 5 different beers and ciders to enjoy along with matching snacks which all went down very well, even if they weren't all to my taste. I was very happy by the end lol! Each beverage had its own distinct glass and went very well with the snacks, it was nice too to learn a little about our tour mates who came from all corners of the globe We finished the evening in the main bar where we swapped our tokens for a glass of Heineken, the local variety I discovered I enjoy very very much. The bar was loud and packed, but not uncomfortably so, like a typical nightclub. The place was buzzing and left me feeling very chilled out. We both loved it and after 3 hours there felt we very much got our moneys worth.
Made beer drinking Fun! They do teach you about the making of their famous beer and you have ample opportunity to sample it! The experience is a bit kitchy, but it is fun. Recommend going up to the rooftop as it has a lovely view of the city.
Had a lovely day at the Heineken experience really enjoyed it was very interesting to hear the history of the building plus learn how the beer was brewed .. I did enjoy the interactive experience ride where you are actually the “beer” being brewed and bottled it was different and very enjoyable as you get cheeky beer after it 👍👍 And loved the journey through the champions league & the Grand Prix which Heineken sponsor was great I really enjoyed the experience and the beers at the end were chilled to perfection I must say left with a few souvenirs.. I’d recommend it’s a good 2hours + if your looking to see it all Thank you
This tour was very well done. It was a good mix of information with fun. You end in a bar where you can enjoy your beer! I would also recommend going to the rooftop where you can get different infused foams added to your beer!
Exceeded expectations. Rich history of beer making in Amsterdam. Interactive activities a plus. Visually stimulating activities and got some momentos
As someone that doesn’t typically drink lager, I wasn’t sure if this would be the tour for me, however I was so sold after hearing the history and having samples along the way that Heineken was all I drank for the rest of the trip! The staff are friendly and enthusiastic, the tour was engaging and the souvenirs at the end were great fun. Thoroughly recommend adding on the rooftop drink at the end, the views were amazing.
Amazing place, book in advance, staff super nice!! The roof top view worth 100% . I totally recommend people to go. You get 3 free paints (small ones) 2 if you do not go to the rooftop (you have to buy the ticket with the roof top included). They have cold drinks for the ones that do not like beer.
I enjoyed my time in this experience and I don't even drink alcohol. I do recommend this but do not buy the rooftop experience. Stick to the original experience.
Very nice tour about heineken.We had the best experience.learnt alot about brewery.for beer lovers this is a must. The staffs are very friendly.
Like a wee visit to the Heineken Experience - this is my second time. I would say the interactive "being bottled" experience was better last time I was there in 2016 but it is still good fun especially with the links to sport. I couldn't find my confirmation email so we went along to the brewery early and the staff were so so kind and helpful getting our tickets sorted out. A lovely laidback atmosphere when I was a bit stressed! Jossie (Josephine) was the manager who helped us! Thanks!!
Starting the day with few beers is always great, however, something is missing in this experience to make it 5*. A bit of history, a bit of fun facts and a bit of audiovisuality makes a good combo but not something unforgettable. Although the guides and staff are very friendly, funny and keeping up the mood high. I would recommend visiting in the morning since it won’t be overcrowded. Rooftop terrace isn’t something that is worth paying on top.
I'm not a beer fan myself but being in Amsterdam thought we should pay a visit. It was a fab experience with plenty of Heinekens history but lots of fun bits too, plus free drinks
For the beer drinker! And partner😁 we bought our tickets online but we're able to start before our scheduled time. Self-directed with input from staff. Keep in mind tat part of your fee includes 2 beer per person. There is no food available! Well worth the time and money!
We had a great time in the VIP tour - Jordan was an excellent guide, we had a lot of fun. It was great to see everything behind the scenes and be away from the crowds of the other tours. The private tasting room with snacks was a plus! Not too much more than the other tours cost wise so I recommend. I’ve done a lot of brewery tours and this was definitely one of the better organized experiences.
Being in Amsterdam for a few days before boarding a river cruise to Bucharest, my wife and I opted to take the Heineken Experience VIP tour. What a fun day that turned out to be. We were placed in a group with about 10 other people. Our guide gave us a great tour of the old brewery and provided us the history of Heineken. After the tour we were taken to a secret room where we were able to try 5 different beverages (4 beer and a shandy) paired with foods to bring out the flavors of the beverages.
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